About the Theatremonkey Mailing List
To Join the Mailing List,
For "Frequently Asked Questions" about theatremonkey
website, click here.
For "Frequently Asked Questions" about London Theatre in General,
Is it safe for me to give you my email address?
Theatremonkey.com promises to take great care of your address if you do give it.
All details are held on a secure, independent server, accessible only by
All mailings are sent from theatremonkey.com only, and are approved before being
allowed to be sent out in a two-stage security process.
Will you sell my details to other mailing lists?
NO. Simple as that. The list is for the exclusive use of theatremonkey.com to
communicate with readers, not for those offering “Miracle Cream” or “Peruvian
Lottery Winnings” to find customers.
What happens when I join the list?
Once you have filled in the form on the page, to protect subscribing guests,
your request will need to be confirmed by you:
1) Soon after entering your details, we will send you an email headed,
"Your confirmation is required to join the Theatremonkeymailing mailing list"
which tells you how to confirm that you are happy to join. Please remember to
adjust any spam filters on your email inbox to allow messages from:
email@example.com (the address from which our
mailing list emails are sent to you) to reach your inbox.
2) Please follow the instructions given in this "Your confirmation is
required to join the Theatremonkeymailing mailing list" email to join
the list. Note that for many users, using the special webpage link given in the
email is the easiest method, as it avoids the vagaries of non-delivery of
3) Once you have visited the special webpage / replied to the confirmation
email, you will shortly afterwards receive an email headed, "Welcome to
the "Theatremonkeymailing" mailing list." At this point, welcome to our
mailing list, and thanks again for joining!
What will I receive as a list member?
The object is to send occasional copies of “Mashed Banana” – a quick rundown of
West End headlines and deals every so often - around every 6 weeks to begin
with, more frequently as the list builds a following. Also, between helpings,
the odd extra special ticket offer or newsflash might also come your way...
Can I leave or change my details at any time?
Yes, you are in total control. The “welcome” email when you join provides you
with a personal page to edit any detail to suit you – you can even “switch on or
off” from receiving monkey emails for a short while without actually leaving the
I’ve joined, but not received ANYTHING at all?
Should you not receive either your confirmation or welcome emails within 48
1) Check you have adjusted your spam filter / email handler to allow messages
from: firstname.lastname@example.org (the address from
which our mailing list emails are sent to you) to reach your inbox.
2) Check the "deleted," "Trash" or "Spam Basket" section of your email program
to see if the "confirmation" and "welcome" emails have been sent there by your
3) While checking these parts of your email program, did you find / get the
email asking you to confirm that you wish to join the site? If so, did you
follow the “confirmation” procedure?
4) If none of these happened, please try joining the list again – sometimes
computers do funny things…
If none of the above work, contact us, putting
"Mailing List Query" in the heading of your email. Please note, though, that
sadly we cannot help you with any issue caused by the blocking actions of your
particular ISP / Service Provider.
I seem to get a monthly reminder of my password, which I don’t need?
The reminder can be switched off. Simply go to your personal administration page
(either using the URL in your welcome email or via the user login space at the
bottom of the www.theatremonkey.info subscription page), log in, and scroll to
the bottom of the options page. There is a button there which will turn the
facility off for you.
My password isn't the one I originally chose, just a random bunch of numbers
Occasionally, and beyond theatremonkey.com control, a technical problem at our
mailing list management company may cause subscriber information to be re-set.
When this happens, passwords may be lost. To choose your own, simply use the
password you have been sent (or requested via the "password reminder"
service), log in to your personal page, and choose a new one.
I’ve been sent Spam Email from your address to the one I gave you. How COULD
YOU let them have me email address?!
Theatremonkey.com didn’t! Sadly, emails sent from supposedly genuine addresses
can easily be faked. Make CERTAIN you have good “Spyware” detection software,
and run it regularly. Someone has been monitoring your activity and has managed
to get a hold of your address via a bit of spyware they smuggled onto your own
machine while you were online, or when you sent an email to someone. Consult an
expert if the problem persists.
I am a West End / Fringe Theatre company who wishes to send something to
theatremonkey.com mailing list members.
Contact us, putting "Mailing List Circulation
Query" in the heading of your email.